NuLids System FAQs

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The NuLids System

What is NuLids?
The NuLids System is a highly effective once-a-day at-home treatment device specifically designed to reduce the signs and symptoms associated with blepharitis and dry eye. The NuLids System is easy-to-use and only takes one minute to complete for both eyes. The NuLids device is compact and cordless so that you can take it just about anywhere.
How common are blepharitis and dry eye disease?
It is estimated that over 40 million Americans suffer from these two chronic conditions. Dry Eye disease is the number one medical reason for patient visits to ophthalmologists and optometrists.
How does the NuLids System work?
The NuLids System treats Blepharitis and Dry Eye disease caused by Meibomian gland dysfunction. This condition often worsens over time. NuLids is clinically proven safe and effective for removal of biofilm and scurf that occlude the openings of the Meibomian glands. These glands are responsible for producing the lipid layer of the tear film. In studies, lipid deficiency is the cause of Dry Eye Disease in 86% of all cases. In addition, the gentle massaging action of the NuLids Daily Disposable Tip may stimulate capillary perfusion at the lid margins and contribute to overall better eyelid health
Will NuLids replace other dry eye treatments?
NuLids is an important part of your doctor’s treatment plan, but it is not a cure. Continuing with all therapies prescribed by your eye care professional will result in the best treatment outcome.
How long will it take for me to notice an improvement?
Patients typically notice a distinct improvement in comfort and a significant reduction in their dry eye symptoms often in the first month of use. When used as directed, many patients report a noticeable improvement in about 8-10 days.
Do I need to use NuLids every day?
Yes. When used every day, patients saw the quickest improvement in the signs and symptoms of their dry eye. And, when used every day, patients report substantial relief from both the signs and symptoms of dry eye.
How many times a day should I perform the NuLids procedure?
Just once a day in the morning while getting dressed or in the evening before bedtime is all that is needed.
When is the best time to use the NuLids System?
You can use your NuLids System at any time, morning, afternoon, or evening. You may find it beneficial to use your NuLids at the same time each day so as to make it part of your daily routine.
Is it OK to use NuLids more than once a day?
No. You should not treat your eye lids with NuLids more than once a day. Doing so may make your eye lids sensitive and lead to redness, discomfort, or swelling around the eye.
How long will it take to treat my eye lids with NuLids?
The NuLids therapy only needs to be performed once a day and only takes about one minute a day.
Where can I treat my eye lids?
Anywhere you have access to a mirror! Typically, patients make the NuLids procedure part of their morning or evening bathroom routine. For Dry Eye Disease sufferers who travel, the NuLids System takes up about the same space as your electric toothbrush.
How is NuLids System powered?
The NuLids hand piece is a rechargeable unit and requires no power cord to use. Once charged, the hand piece should last for hours of use between charges.
Where can I get a NuLids Kit?
NuLids can be requested from your eye doctor as part of your dry eye treatment regimen. As we are relatively new to market, your doctor may not yet know about us. If your doctor is not familiar with NuSight Medical or the NuLids System, please contact us or provide your doctor with our contact information.
How will I learn to use the NuLids System?
A trained ophthalmic technician at your eye doctor’s office will teach you how to use and care for your NuLids System. The procedure is very easy to perform and will only take a few minutes to become comfortable with its use.
What if I have questions about NuLids after I get home?
NuSightMedical.com can help. Once on the site, you can choose from a number of helpful training videos or visit the NuU library for more information about dry eye. Or, if you would prefer, you can email us 24/7/365 at CS@NuSightMedical.com or speak with one of our NuSight Customer Solutions representatives M-F [8am-5pm PT] at 1-833-468-5437.

NuLids System Cost

How much does a NuLids Starter Kit cost?
NuLids is available from your eye doctor for $319. This NuLids Starter Kit includes one hand piece, one NuLids charger, one NuLids Charger Cord, and a 30-day supply of NuLids Daily Disposable tips.
How much do the NuLids Daily Disposable Tips cost?
NuLids Daily Disposable Tips are available at www.nusightmedical.com. A 90-day supply of NuLids Tips is available for $90 [plus freight & tax].
What should I do when I need more NuLids Tips?
When you are initially trained and given your NuLids Starter Kit to take home with you, a staff person at the doctor’s office will register you as a NuLids patient at www.nusightmedical.com. Once registered, you can watch training videos, visit the NuU library for more information about dry eye, reorder more NuLids Tips, keep track of your prescription history, and more.
Will using NuLids reduce my need for eye drops and other forms of treatment?
Using NuLids may actually reduce your monthly out of pocket expenses for dry eye. Most NuLids patients report a substantial reduction in the need [and frequency of use] for expensive prescriptions like Restasis™ and other artificial tears and lid scrub products.

NuLids Recommended Use

When is the best time to use the NuLids System?
You can use your NuLids System at any time, morning, afternoon, or evening. You may find it beneficial to use your NuLids at the same time each day so as to make it part of your daily routine.
How often should I change the NuLids Daily Disposable Tip?
Daily… DO NOT REUSE ANY NULIDS DAILY DISPOSABLE TIP after completing your daily treatment. The reuse of any NuLids Tip will greatly increase your risk of developing a serious eye infection. Bacteria, viruses, and fungi that are common on your eye lids are immediately transferred to the NuLids Tip during use. Unlike your eyelids, the NuLids Tip has no anti-infective properties. Therefore, bacteria, viruses, and fungi that are transferred to the NuLids Tip multiply at an accelerated rate compared to those that remain on your eyelids.
Is it OK to share a NuLids Tip?
Never share your NuLids Tip with another person. If shared, bacteria from one patient will be easily transferred to the other user and can very easily lead to a serious eye infection.
What lubricant(s) can I use with my NuLids System?
Never use your NuLids System without first applying a drop of lubricant to the top of the NuLids Tip. Always follow your eye doctor’s instructions. Your doctor will ask you to use a quality ocular lubricant that is in gel form or a more viscous / thicker liquid or a gentle, non-exfoliating, non-oily cleaner designed for use near the eyes.
Does NuLids hurt?
No – In fact, most patients reported a mild “tickling sensation” during use. But, do not be mistaken. The NuLids system, if used daily and as prescribed, should provide a noticeable and substantial improvement to your dry eye and your symptoms.
What if I bump my cornea with the NuLids Tip?
The NuLids Tip is made of a soft silicone material that has been specifically designed for use on your eye lids. If the Tip inadvertently comes into contact with the eye during use, no pain or harm should occur. A recent clinical study was conducted to assess the safety of the NuLids device. The results of the study found no evidence of any corneal scratch or abrasion as a result of NuLids use.
I wear eye makeup. Will the NuLids System help me?
Yes. The Daily use of the NuLids System will help remove any remaining eye mascara around your Meibomian ducts. However, it is best that you should attempt to remove all of your mascara before using NuLids.
I wear contact lenses. Can I safely use the NuLids System on my eyelids?
Contact lens wearers are much more likely to suffer from Dry Eye symptoms than non-contact lens wearers. The NuLids treatment is so gentle you can even use NuLids while wearing your contact lenses.

NuLids Precautions

Are there certain eye conditions NuLids should not be used on?
We recommend you use a common sense approach when using your NuLids. NuLids should not be used on cold sores, herpes, active sties (chalazion), open wounds, fungal infections, skin disorders such as rosacea, seborrheic dermatitis, eczema, psoriasis, raised moles, warts or any other skin inflammation, redness, irritation or infected skin. Do not use on dilated capillaries or very sensitive skin. If you are unsure about your skin condition, we recommend speaking with your doctor before using the NuLids.
Can I use my NuLids after eye surgery?
Yes, but allow adequate healing after surgery as determined by your surgeon. We recommend that you use NuLids only after approval by your surgeon. Be sure to ask your eye care professional when it will be safe to resume using the NuLids System.
Can I use the NuLids System after LASIK surgery?
Consult your LASIK provider / doctor as to how long you should wait after LASIK surgery to resume using the NuLids System.
Can I use my NuLids with my glaucoma medicine?
Yes. In fact, it has been documented that some glaucoma medications increase the likelihood of dry eye.
Will the NuLids procedure interfere with my glaucoma medicines?
No. NuLids can be safely used with all of the eye drops and medications that your eye doctor has prescribed.
Can I use NuLids if I have Herpes?
If you have active ocular herpes, do not use NuLids.
Can I use NuLids while using Latisse?
Yes.
Can I use NuLids after eye tattooing?
Do not use NuLids within three days of any professional treatment such as lid tattooing. But, it is safe to use on previously tattooed eyelids.
Can I use the NuLids if I am pregnant or nursing?
While there is no evidence to suggest that this treatment is harmful to pregnant or nursing women, we always recommend that you consult with your doctor before using any products when you are pregnant or nursing.
What if my eye lids become tender after using NuLids?
If you experience mild discomfort or redness after using NuLids, you may be pressing too hard on the eye lid during treatment. A gentle touch with the device is all that is recommended. However, if any redness and/or discomfort persist for more than one hour, you should contact your eye care professional.

NuLids Storage and Travel

Can I perform the NuLids treatment while traveling?
Yes. NuLids is compact and quite portable, and when fully charged, should easily last a week between charges.
Is a storage/travel case available for the NuLids System?
In the near future, NuSight will offer an optional storage/travel case. As soon as one becomes available, the case will be added to the website and all NuLids customers will be notified.
Disclaimer:
The information in this brochure is not intended to be used as a substitute for medical advice. Results may vary depending upon the individual and will depend on multiple factors including your age, gender, skin type and condition, concomitant products used, health history, where you live (climate, humidity), lifestyle and diet. NuSight Medical and NuLids makes no guarantee as to the results that you may experience.